Employment Type:

Full time

Shift:

Day Shift

Description:

Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is seeking an experienced Health Coach to join our ACO team!

As a Health Coach you will make frequent visits to your assigned group of practices in order to assist their patients with closing gaps in care and providing value-based care. It is a role that demands a solid foundational understanding of the healthcare delivery system for primary care practices, clinical plus administrative experience, and exceptional organizational skills. A successful Health Coach is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At the Delaware Care Collaboration ACO, a Health Coach can impact the health of their community by transforming one practice at a time. It is a job for the healthcare professional who wants to make a difference and provide exceptional quality of care to patients.

The primary responsibilities:

• Leading Population Health Management Quality Improvement (QI) processes in the practices and the processes encompassing population health management.

• Communicates and coordinates with the healthcare teams in the development of tools for optimal patient outcomes, including assisting with the set-up of chronic condition management protocols in the electronic health record (EHR) and patient registry, patient database, Delaware Care Collaboration ACO Quality, and EHR report findings.

• Supports continuous quality improvement, moving practices from reactive patient care to proactive patient care.

• Works collaboratively with SFH referral and community resources to provide positive clinical outcomes for patients.

• Works collaboratively with Providers, care teams and Colleagues to promote and obtain overall success of the medical home model within the practice.

• Oversees the efforts to address the insurance gap reports (e.g., contractual performance metrics) and reporting.

Minimum Qualifications:

Education :

• High School Diploma required; Bachelor's degree preferred

Licensure:

• Licensed Medical Assistant preferred

• Minimum of three years’ experience in a healthcare setting, preferably an ambulatory setting.

• Previous experience in Healthcare Quality Metrics highly preferred

Skills

• Strong Microsoft office suite software knowledge required

• Knowledge of performance improvement, billing, coding, and documentation requirements highly desired

• Knowledge of evidence-based behavioral change methodologies and motivational coaching techniques

• Knowledge of patient safety principles

• Excellent interpersonal, communication and writing skills are essential with the ability to relate and motivate effectively with a diverse group of patients and clinical staff

• Understanding of Value Base Care, ACO, and HEDIS

We offer a competitive salary and comprehensive benefits including:

• Medical, Dental, & Vision Coverage (Effective First day of Hire)

• Retirement Savings Program

• Paid Time Off

• Tuition Reimbursement

• Free Parking

• And more!

Join Delaware Care Collaboration as a Health Coach and personally make an impact on patient care!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran