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Gap Inc. Senior Director, Human Resources in San Francisco, California

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

Gap Inc. is seeking a Sr. Director, Human Resources to provide HR leadership support to the Head of Marketing Shared Services and marketing teams. This role will be responsible for leading functional transformation work in establishing and operationalizing this new business function and capabilities, as well as providing HR business partnership that results in an

engaged workforce and a more productive business. They will be responsible for change management and transition, developing people strategies, overseeing all day-to-day HR activities for the clients, providing thought leadership to these organizations and associated Leadership Teams, developing and executing talent management and change management

strategies and partnering with key Gap Inc. HR solution centers (Talent Management, Employee Relations, Recruiting, Total Rewards, etc.) to deliver results against the people strategies.

What You'll Do

  • Create the talent and organization roadmap for the Marketing Shared Services organization across Media Shared Services, Marketing Science and Marketing Enablement, and other adjacent functions.

  • Hire and onboard new leaders, train teams on new processes and evaluate function capability and effectiveness of the end-to-end model with our Brands.

  • Provide thought leadership and consultation/support on people and organizational issues: collectively, directly and through matrix management throughout the organization, leveraging resources, programs and tools to achieve desired outcomes

  • Actively participate with and influence Leadership Teams, advising on people and organization impact of business plans and decisions; ensure that change and transformation plans are established and effectively executed

  • Identify and implement strategies which improve employee engagement year over year as measured through the continuous listening process

  • Analyze HR metrics to identify business opportunities working with leadership to develop and implement solutions.

  • Manage the employee value proposition for employees in multiple business areas through all facets of the employee lifecycle.

  • Drive talent practices that motivate and engage the workforce and aligns with Gap Inc. philosophy and multi-function business goals.

  • Partner with the HR team to support effective execution of all objectives and enable professional development and career growth for team members.

Our Values

  • Center on the Customer

  • Create with Curiosity

  • Collaborate with Candor

  • Champion Excellence

Who You Are

  • High level of personal and professional integrity and ethics (authentic, compassionate, genuine and honest); excellent communicator; good listening skills; skilled problem solver and negotiator; hands-on practitioner and strategic thinker.

  • Comfortable driving change initiatives and embracing innovation in face of ambiguity and complexity – strong OD/OE skillset.

  • Proven strategic mindset balanced with strong operational and implementation expertise; drive for results and desire to win.

  • Welcomes a diversity of ideas, approaches, and points of view. Maintains a global perspective and is culturally sensitive and aware (adjusts personal style to different cultures and styles of work).

  • Ability to influence up, down, and across multiple functions/areas in a matrixed organization.

  • Build, lead, and motivate teams and partners as a team-oriented leader and player.

  • Resolves conflict in a direct manner that maintains good relationships.

  • Seasoned HR professional with high level of comfort in most HR disciplines (employee relations, compensation & benefits, OD/OE, talent management, talent acquisition).

  • Develop innovative solutions for complex situations in a fast-changing environment; cover a wide range of activities requiring complex judgments

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

  • One of the most competitive Paid Time Off plans in the industry.*

  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

  • Employee stock purchase plan.*

  • Medical, dental, vision and life insurance.*

  • See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $197,800 - $272,000 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates

Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

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