Job Information
Chewy Associate Director, Site Merchandising in Plantation, Florida
Our Opportunity:
Chewy is looking for an Associate Director to join our Site Experience Team. This leader will directly own site merchandising, customer journey strategies, and the content roadmap for a high visibility set of product categories that are strategic to Chewy’s growth. This customer-obsessed leader will help create a ‘best-in-class’ experience, driving product discoverability and presentation across the Chewy site. The ideal candidate will have retail and/or e-commerce experience, and will be a data-driven leader, who is comfortable working and influencing cross-functionally. The business is evolving quickly, so this leader will have a clear point of view, but be flexible enough to pivot as needed based on shifting landscape and business demands.
What You'll Do:
Create a “best-in-class” everyday shopping experience for the Pet Supplies (“Hard Goods”) businesses, including promotional activations (Holiday/Cyber Events, and other large-scale promotional events), and showcasing our Private Brand offerings
Prioritize the customer, thinking through the end-to-end experience for pet parents
Direct a team as they execute category specific site merchandising optimizations, determining the attribute structure, navigation pathways and landing experiences to best drive product discoverability and presentation
Build business cases to support product resourcing requests for high value website functionality
Utilize web analytics and data to guide ongoing improvements and optimize site merchandising tools to drive category traffic and increase conversion
Lead a team of site merchandising folks (currently 2-3)
What You'll Need:
College degree in business-related field
10+ years work experience, with 2+ years in ecommerce
“Owner” mindset – you own the vision, strategy, and execution
Strong written and verbal communication skills
Ability to work effectively and influence cross-functionally
Demonstrate a data-driven approach to problem solving and prioritization
Ability to think ahead and set plans in motion for future growth
Bonus:
MBA
Experience in e-commerce back-end operations and Google Analytics
Familiarity with SQL
#LI-JF4
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com .
If you have a question regarding your application, please contact HR@chewy.com .
To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .
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