Job Information
Dart Bank Deposit Operations Associate II in Mason, Michigan
JOB SUMMARY:
Performs and understands a variety of duties related to the processing and maintenance of the bank's deposit portfolios with emphasis on electronic services. This position will assist users, both internal and external, with our products, customers and accounts within the deposit management systems. This individual will own a subset of the duties outlined below with focus on electronic services function.
Many of the bank products are managed and processed through Jack Henry solutions. Duties performed within the Deposit Operations area may include but are not limited to duties outlined below. This individual will own and be the subject matter expert for a subset of these duties.
JOB DUTIES:
- Document Image Indexing
- Dormant and closed accounts
- Confirmations
- Transaction Monitoring (Yellow Hammer)
- Overdrafts / Unposted / Chargebacks
- Review and Process Stop Payments / Holds
- Notice Processing
- Minor Account Monitoring
- IOLTA Processing
- Phone Support
- Deposit Account and Customer Maintenance
- Safe Deposit Box Payments/Maintenance
- Debit Card Processing and Support
- Internet Banking and Bill Pay Support
- Zelle and Real Time Payment Support
- Remote Deposit Support
- Fraud Management
- Report Requests
- Garnishments/levies/Subpoenas
- Disputes (Debit Card, ACH, and Checks)
- Wire Processing
- ACH File Processing
- Rate Changes
- Escheat Processing
- Monthly Board Reports
- Harland Clarke Billing
Christmas Club Annual Processing
Other Expectations:
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