Position Summary

The Medical Insurance Verification Specialist will be responsible for validating insurance eligibility and coverage and coordination of benefits. The ideal candidate will ensure a positive experience for patients, providers and fellow teammates and will also contribute to faster and more efficient reimbursement. The Medical Insurance Verification Specialist will perform monthly/weekly/daily insurance Verifications on all clients served.

Required Education and Experience

• Associate's degree in healthcare or related field.
• Two years of prior experience working with Medicare, Medicaid, other government payers and private insurance in the behavioral health field or an equivalent combination of education and experience that meets the required knowledge, skills and abilities.

Related Knowledge, Skills and Abilities

• Ability to record data accurately and complete documentation within established expectations and by communicated deadlines.
• Knowledge of administrative and clerical principles, methods, and procedures to complete work assignments.
• Knowledge and experience using an electronic health record (EHR) system.
• Knowledge of HIPAA and ability to maintain confidentiality of client information.
• Knowledge of a medical office practice and environment.
• Proficient in Microsoft Office Suite.
• Knowledge of medical terminology and abbreviations used in a medical office.
• Knowledge of electronic calendaring programs (e.g., Microsoft Outlook, Credible) for scheduling appointments and setting reminders.
• Demonstrated knowledge and consistent use of proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, concise, and error-free.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written.
• Actively listens to what others are saying to achieve understanding.
• Ability to respond effectively to changes in the work environment in a positive and professional manner.
• Ability to exercise sound judgment when making decisions in accordance with program or work unit goals and objectives.
• Ability to manage time to ensure multiple competing deadlines are met.
• Ability to promote positive, collaborative, and professional working relations among coworkers and representatives in the community.
• Ability to use tact and diplomacy when dealing with the needs, problems and/or concerns of other department staff, outside agency personnel, and/or the public.
• Ability to work independently with minimal supervision.

About Horizon:

Horizon Behavioral Health is located in the heart of Central Virginia surrounded by the beautiful Blue Ridge Mountains. Whether your passions be hiking on the vast Appalachian Trials, kayaking through the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg VA offers small-town southern charm with an active culture of music festivals, outdoor activities, and performing arts that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg's 2021 Giving Back Award, Best Place to Work in 2018, Best of Lynchburg for Counseling Services for multiple consecutive years, and again most recently for 2021!

Employment with a VA Community Services Board offers generous benefits that include participation in the Virginia Retirement System (VRS); life, health, dental, and vision insurance; annual leave, sick leave and paid holidays. Horizon's clinical sites are NHSC/HRSA approved and qualifies as public service loan forgiveness (PSLF) employer site. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

Horizon Behavioral Health is an Equal Opportunit Employer (EOE)