Recreation Center Specialist

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Recreation Center Specialist

Salary

$16.50 - $30.58 Hourly

Location

Estero, FL

Job Type

Full-Time Regular

Job Number

07110KH

Department

Parks and Recreation

Opening Date

05/16/2024

Closing Date

5/31/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

This position performs high-level clerical and/or technical duties at the Estero Recreation Center and other facilities as assigned.

We are looking for a candidate to deliver excellent customer service, who displays unwavering integrity, who fosters teamwork and finds ways to get to "Yes." The ideal candidate will embody professionalism, show respect, lead with innovation and demonstrate a dedication to excellence.

As our next Recreation Center Specialist, the candidate will assist with a variety of important support functions such as: assisting citizens, scheduling reservations, maintaining records, creating newsletters and much more. The ideal candidate will be able to multitask and prioritize and must be proficient working with RecTrac and Canva.

This position will work alongside supportive and fun colleagues who are focused on providing the best working environment and experience for the citizens and employees of Lee County.

Duties and Responsibilities

• Maintain and organizes files/records.

• Handle customer service inquiries and prepare daily membership registrations and deposit transactions

• Prepare correspondences and generates reports.

• Update and Maintain databases, researches data

• Clean restrooms, locker rooms and general maintenance within the facility on a daily basis.

• Other duties as assigned.

Education, Experience, Licensing

• Requires any combination of education and/or experience equivalent to graduation from high school or GED and one year of related experience with high-level clerical and/or technical duties such as; filing, operating office equipment, customer inquiries, preparing correspondences, maintaining databases and generating reports.

• Prefer one year of experience within the Parks and Recreation industry.

• Possession of a valid driver's license with an acceptable driving record is required.

• First Aid and CPR Training required within 6 months of hire date or employment may end.

Supplemental Information

• Must be able to prioritize, problem solve and multitask on a high volume threshold of more than 30 transactions in an hour while providing excellent customer service.

• Must be able to establish and maintain positive communication and effective working relationships with the public, co-workers and members of diverse culture and linguistic backgrounds.

• Must be able to operate general office equipment, computers and be extremely knowledgeable of computer software programs. (Canva, MS Excel, Word, Publisher, Outlook)

• Must be able to assess and resolve customer inquiries, concerns, and complaints by exercising; fair, reliable, objective, valid and sound independent judgment. Using deductive reasoning and critical thinking while maintaining a polite courteous domineer.

• Must be able to juggle a multi-lined phone system and a two-way radio while utilizing in house software to; enter, file and retrieve data in relation to memberships, class registration, roster reprints and financial reports.

• Knowledgeable in basic mathematics and be able to perform cashier type transaction maintaining a high level of attention to detail and accuracy. These transactions include but are not limited to; processing payments by credit card and checks, refunding and preform financial deposit transactions.

• Must be willing and able to perform basic janitorial duties inside of the Recreation facility including but not limited to; vacuuming, cleaning of public restrooms, taking out trash, setting up and breaking down tables and chairs for meetings and events with the ability to lift 25 Ibs.

• The work schedule will be Sunday through Thursday and includes weekends, evenings and holidays. Daily work shifts could start at 6:45 a.m. and end at 9:00 p.m.

  DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.

Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.

Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.

Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.

Below is a brief breakdown of what's included in the benefits package that is offered to our employees.

For a more detailed look into our benefits package, please click visit our webpage at https://www.leegov.com/hr/employees/benefitplans.

To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdf

Health Benefits:

• Medical Insurance

• Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits.

• Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available.

• Dental Insurance

• Vision Insurance

• Flexible Spending Accounts

• Medical Reimbursement Account

• Dependent Care Reimbursement Account

• Pharmacy, including Mail-Order Pharmacy

• Informed Health Lines (Nurse Hotline)

• Basic Life Insurance (1x or 2x Annual Salary at no cost to employee)

• Optional Life Insurance

• Long-Term Disability (60% of pre-disability salary at no cost to employee)

• Short-Term Disability

• Sick Leave Pool

• Flu vaccinations

• Wellness Programs

Financial Benefits:

• Florida Retirement System (FRS)

• Two Retirement Plan Options:

1) FRS Pension Plan (Defined Benefit)

2) FRS Investment Plan (Defined Contribution)

• Deferred Compensation (457) Plans

• Financial Savings/Management Programs

• Eligible for membership with Suncoast Credit Union

• Employee Leave Benefits

• Holiday Pay - 11 Paid Holidays Annually

• Paid Sick Leave

• Paid Vacation Leave

• Bereavement & Civic Duty Leave

• Family and Medical Leave

• Military Family & Medical Leave

• Educational Leave

Employee Assistance Program

Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.

United Way 2-1-1 (Lee County Employee Resource Program)

Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.

Educational Assistance

Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.

01

Do you possess any combination of education and/or experience equivalent to graduation from high school or GED and one year of related experience in a high level clerical and/or technical duties such as; filing, operating office equipment, customer inquiries, preparing correspondences, maintaining databases and generating reports, and or a closely related field?

• Yes

• No

  02

  If you answered "Yes" to the question above, please describe your experiences that you feel best prepare you for this position.

  03

  Do you have CPR and First Aid training, or the ability to obtain the training within Six (6) months of hire date?

• Yes, I have CPR and First Aid training.

• No, I do not have CPR and First Aid training, but have the ability to obtain the training within 6 months of hire date.

• No, I do not have CPR and First Aid training, nor the ability to obtain the training within 6 months of hire date.

  04

  Do you possess a valid driver's license with an acceptable driving record?

• Yes

• No

  05

  Please indicate your level of proficiency working with RecTrac:

• Beginner

• Intermediate

• Advanced

• No Experience

  06

  Please indicate your level of proficiency working with Canva:

• Beginner

• Intermediate

• Advanced

• No Experience

  07

  Please indicate if you are proficient using any of the following:

• Microsoft Excel

• Microsoft Word

• Microsoft Publisher

• None of the above

  08

  This job requires you to preform janitorial duties on a daily basis. These duties include, but are not limited to; sweeping, mopping, washing windows, cleaning public restrooms and taking out the trash with the ability to lift 25 lbs. Are you willing and able to perform these duties?

• Yes

• No

  09

  The work schedule will be Sunday through Thursday and includes weekends, evenings and holidays. Daily work shifts could start at 6:45 a.m. and end at 9:00 p.m. Are you able to work this schedule?

• Yes

• No

  Required Question

Agency

Lee County Government

Address

P.O. Box 398 ATT: Human Resources Fort Myers, Florida, 33902

Phone

(239) 533-2245

Website

https://www.governmentjobs.com/careers/leecounty

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