Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Administrative Care Technician Medical Surgical today with Las Palmas Medical Center.

Benefits

Las Palmas Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Administrative Care Technician Medical Surgical. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Administrative Care Tech contributes to high quality, patient-centered care by performing a variety of clerical and patient-related services to support departmental operations. The Administrative Care Tech functions as receptionist for the unit and assists the patient care team with patient centered secretarial tasks while maintaining a clean, well-organized, and safe patient environment. As a member of the patient care team, the Administrative Care Tech also assists the nursing staff in providing basic patient care, in accordance to the individual’s training, hospital policies, and state regulations for delegated nursing tasks by unlicensed personnel.

• Greets and attends to patients/visitors in waiting areas, directing them to other departments, communicating regularly, and keeping them informed of wait times as needed. Promotes and displays a positive, customer-oriented demeanor.

• Performs patient-centered secretarial tasks, such as physician order entry and creating, labeling, and organizing patient charts. Disassembles and files charts after discharge. Maintains patient confidentiality at all times.

• Receives and directs all incoming calls and relays pertinent messages to others while maintaining accuracy, clarity and confidentiality. Exercises good judgment and discretion in all communications and escalates issues as appropriate.

• Fosters positive first impression by ensuring waiting area and work areas are tidy, organized, and safe for visitors, patients and family members.

• Demonstrates proficiency in the use of computer and other office equipment, including all equipment used for communication, such as intercoms, fax machines, and clinical documentation systems.

• Orders and re-stocks office and other unit supplies as needed. Performs minor office equipment repairs and upkeep.

• Serves as a communication liaison between unit and other hospital departments.

• Participates in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.

• Obtains and records initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other patient information as outlined by policy.

• Documents observations, interactions, patient responses to performed activities, and any physical or behavioral changes at time of occurrence. Reports observations of individual patients to the RN/Team Leader.

• Assists with mobility by regular turning and positioning, dangling, and ambulating patients. Assists with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assists with discharges. Demonstrates proper body mechanics.

• Provides or assists with care, including non-sterile dressing changes, skin protection, application of heat or ice, venous compression devices, oral suctioning, specimen collection, enema, catheterization and indwelling urinary catheter removal, drain maintenance, basic wound care, and other tasks supported by policy and regulations.

• Retrieves supplies from pharmacy, storage room, or tube systems and delivers as permitted by regulation and hospital policy.

• Assists with patient preparation for surgery or other procedures.

• Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.

• Performs hourly rounding and responds promptly to call lights and patient requests. Strives to anticipate patient needs and resolve them proactively.

• Follows patient and employee safety/security policies and protocols, including hand hygiene, use of universal precautions, use of personal protective equipment, and adherence to isolation procedures.

• Prepares and maintains clean, hazard-free patient rooms. Empties trash and removes soiled linens.

• Assists with post-mortem care.

• Assists in the setup, removal, and cleaning of equipment. Identifies malfunctioning equipment and initiates repairs.

• Serves as Monitor/Telemetry Tech for the unit as needed.

What qualifications you will need:

• Basic Cardiac Life Support must be obtained within 30 days of employment start date

• High School Graduate / GED - Required

• Medical Technology Course or other vocational training - Preferred

• 1+ years of experience in an acute care setting - Preferred

Las Palmas Medical Center (https://laspalmasdelsolhealthcare.com/location/las-palmas-medical-center) is a 300+ bed full-service hospital in El Paso. It is home to the region’s only kidney transplant center (https://laspalmasdelsolhealthcare.com/service/transplant) . The facility offers a range of services (https://laspalmasdelsolhealthcare.com/locations/las-palmas-medical-center/services.dot) including emergency care with a Level III trauma center , cardiac care, women’s services, pediatric care and NICU, cancer care, and more. Las Palmas Medical Center is part of Las Palmas Del Sol Healthcare. We are a leading healthcare provider for El Paso and the surrounding region that is part of HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Administrative Care Technician Medical Surgical opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.