Position Summary The Salvation Army Northern Division Noble Corps Social Services Lead Coordinator is responsible for coordinating and administering all Social Services functions including providing direct assistance and providing a full range of case management services to Pathway of Hope (POH) participants. POH is responsible for providing targeted services to participants that desire to break the cycle of crisis and enable a path out of intergenerational poverty. Essential Functions (approximate time spent) Conduct long-term strength-based, person-centered, holistic case management to POH (25%) Provide participants with direct assistance (e.g., foodshelf, Heatshare, vouchers). (25%) Coordinate and oversee social services programs (e.g., POH, emergency assistance, food shelf). (15%) Maintain up-to-date, accurate client information in casefiles and through database entry and internally report relevant outcomes/successes. (10%) Assist with seasonal and special events. (10%) Recruit qualifying participants for POH and promote social services and corps programs with clients and throughout the community. (5%) Engage in internal and external activities to promote and further The Salvation Army and POH goals and objectives. (5%) Facilitate individual and group educational activities. (5%) Education and Experience Bachelor's degree in relevant field. In lieu of degree, a combination of education and experience may be considered. If the degree is in social work, must be licensed by the state board. Previous social services with increasing responsibilities preferred. Must pass background checks, possess a valid driver's license, and meet MVR requirements. Competencies Flexible interpersonal and communication skills. High level of honor in dealing with confidential information. Works with integrity, valuing honesty and diligence. Excellent organizational skills and attention to detail. Proficient with PC, Microsoft Office, databases, and standard office equipment. Working Conditions Mostly sedentary work, sitting for long periods of time and working on a computer. Professional environment; eligible for a remote-friendly work environment. Must be able communicate clearly in English. Standard business hours with occasional evenings and weekends. Must be able to occasionally lift 20 pounds. Supervisory Responsibilities Provide supervision, mentorship, and training to the Social Services team of employees and volunteers. Make employment recommendations to Corps Officer. Travel Requirements Drive agency vehicles locally to support the mission. Rare out of town travel. Other Duties All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission. This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by a supervisor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.