FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU]. This candidate will report to the General Manager of Substation Services in the Transmission and Substations Services group located in Akron, Ohio. The position is Hybrid with the occasional need to report to the building. Responsibilities include: Demonstrating a solid commitment to all aspects of safety Assisting in compliance reporting, tracking and necessary paperwork Producing a variety of correspondence, reports and presentations using the appropriate office equipment and software Demonstrating sound internal and / or external customer service Resolving customer issues and requests in a prompt, courteous, and professional manner Building relationships and credibility across organization Supporting the department's administrative needs which may include: Tracking and Reporting on the status of various Safety, Compliance and other department trainings Ordering materials and supplies for the department Purchase Request creation, tracking and maintenance Invoice processing Filing (Electronic and hard copy) Maintaining of appointment calendars, meeting scheduling, travel arrangements, Ability to handle confidential information Provide storm and meeting support by coordinating conference rooms and meals when required. Other assigned tasks as needed. Qualifications include: High school diploma or GED required Minimum 4 years work experience required with administrative background required Must pass the Company's EEI Support and Administrative Selection System (SASS) test Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Experience in SAP and SharePoint preferred. Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships Ability to follow established practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner Excellent verbal and written communication skills Ability to work effectively in a team environment Ability to work independently and within a fast-paced environment Excellent customer service skills (friendly, courteous, helpful) Demonstrate strong organizational skills and the ability to prioritize work load Ability to deliver quality, accurate work within established deadlines Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, co